• Woman in CallCenter
  • Female African American doctor smiling, standing with your arms crossed.
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  • Female Latin Business owner smilin.
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  • Young woman leaning against brick will, texting and laughing.
  • African American male , taking notes in front of laptop
  • A smiling Latin American woman is smiling with her arms folded.
  • Business Women sitting in lobby looking at a tablet.
  • African American smiling woman with shopping bags, a coffee and talking on the phone
  • African American Female standing in a grey suit
  • African American business man in chair smiling.
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  • Kasasa Cash Back. A young woman sits on the ground listening to music free of worry with her Kasasa Cash Back account
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  • Man in a coffee shop smiling on his phone. Industrial helps business owners bank on the go.

Card Valet

With CardControl, you can now set up account alerts, freeze your personal debit card if lost or stolen

Financial Tips

DISB warns consumers Beware of Real Estate Wire Scams. Protect yourself. Read More

Be suspicious of unsolicited e-mails asking you to click on a link, download an attachment, or provide account information.

If the web address starts with "https://" this means your information is encrypted on the site.

Use the strongest method available to log into financial accounts, especially for high-risk transactions.

Install software that protects against malware, or malicious software, which can access a computer system without your consent to steal passwords or account numbers.

Financial aid can be a key component in paying for college. Learn more about how to compare financing options

Should you use your extra money to pay down debt or put into an investment? Explore how your rate of return could compare to your cost of debt, taking taxes into account.

It’s never too early to think about your retirement. Develop a strategy to meet your retirement savings goals.

See what’s new in our Mobile App! Manage and Protect your personal debit card with Card Valet*.

  • Block and unblock your card with the click of a button. When the card is "on" transactions are allowed. When “off,” purchases or withdrawals are restricted.
  • Card Valet protects your card by sending transaction alerts and enabling you to define when, where and how your cards are used. Set your preferences to monitor and manage your cards.
  • Alerts Enable Safe, Secure Card Usage
  • Real-time alerts for PIN and signature transactions keep you informed of your card usage to quickly detect unauthorized or fraudulent activity.
  • Location-Based Controls and Alerts
  • Restrict transactions to merchants near your location (using your phone’s GPS) or by region using city, state, country or zip code on an interactive map.
  • Usage Controls and Alerts
  • Set spending limits to decline transactions above your thresholds. Monitor activity by category such as gas stations and restaurants, and by type: in-store purchases, e-commerce transactions and ATM transactions.

The instructions for accessing our Card Valet application have changed due to our new system upgrade on July 14, 2023. If you used the Industrial Bank Card Valet feature on the previous system (prior to July 14, 2023), please follow the below instructions (steps 1-3) to access Card Valet.

If you are new to Card Valet, you only need to complete steps 2 and 3.

  1. Remove the previous Card Valet app (see below) from your mobile phone;
  2. Go to the Google or Apple Playstore and download the CardValet platform;
  3. Follow the instructions for registering your card. Once your card has been registered, you will see the Industrial Bank Card Valet application and you can begin setting up your controls.

*To view Card Valet privacy policy, please Click Here

* Card Valet is not a replacement for reporting your credit card lost or stolen. If you believe your credit card has been lost or stolen, please contact Industrial Bank immediately at 202-722-2000 and continue to monitor your account activity for unauthorized transactions.
While new purchase and cash advances are stopped when you lock your credit card, certain transactions will continue: transactions identified as recurring by the merchant, transactions made prior to locking your card, balance transfers, overdraft protection, checks, account related fees, interest, dispute adjustments, reward redemptions, and the posting of refunds or other credits to the account.  Industrial Bank does not charge a fee for Mobile Banking. However, third-party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of Industrial Bank Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download the Industrial Bank Mobile Banking App. Eligible Industrial Bank account and Industrial Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the Industrial Online Banking Service Agreement.

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Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset.

Norman R. Hodges
Owner of 4c Mobile Services

From out first interaction 9 years ago until today, everyone and I do mean everyone, has always gone above and beyond to make our customer experience the best it could be.

Salvatore Speziale
Ciao Osteria Italian Restaurant

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. Browning
Pastor of Ebenezer AME Church

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. Ali
Co-owner of the popular DC eatery Ben’s Chili Bowl

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.

Tariq

So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child now I am 61! :-)

Gaye Bri Moore

With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa


Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

M. Hughes

We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE


Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.
President/CEO of Industrial Bank

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account, so now I can bank on the go.

C. Johnson
College Student

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. Luiz
Small Business Owner

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!

J. Smith
Realtor

Bank When You Want, Where You Want

Restrictions may apply when outside of the USA or Canada.

Mortgage

Apply for a Mortgage

Click here to apply for a mortgage using our online platform.

Jan 20, 2024, 13:21 PM

Financial Education

Learn Your Money Personality

Here is another valuable financial literacy tool.

Jun 16, 2022, 15:26 PM

Credit Card

Credit Cards

Sign Up today for Our Visa Credit Card.

Jan 26, 2022, 11:25 AM

 

Card Valet

Freeze your debit card, control your spending, and set up alerts.

Jul 27, 2021, 13:21 PM

Information

Notaries

Visit these banking centers to get your documents notarized today.

Apr 2, 2020, 15:35 PM

Financial Education

Financial Education

Do you know the basics of Money Management? Learn more

Mar 28, 2019, 18:03 PM

Information

Frequently Called Numbers

Essential information for Industrial Bank account holders.

Aug 5, 2018, 18:58 PM

ATM Finder

Allpoint Surcharge-Free ATM Finder

Bank surcharge-free at more than 55,000 locations.

Nov 10, 2015, 10:20 AM

Deluxe

Need to Reorder Checks?

Click here to reorder checks.

Nov 10, 2015, 10:09 AM
African American woman smiling

Mortgage

My Servicer Account

Get information regarding your IB mortgage, make payments online and more.

Oct 20, 2015, 02:05 AM

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